📞 NADRA Technologies Limited Hiring Call Center Agents – Apply Now!
NADRA Technologies Limited (NTL), a trusted subsidiary of NADRA, has officially opened its doors for new Call Center Agent positions in Islamabad. If you’re a graduate with strong communication skills and relevant customer service experience, this is your opportunity to join one of Pakistan’s most reputable organizations.
🧑💼 Position Details:
- Job Title: Call Center Agent
- Number of Vacancies: 2
- Age Limit: Maximum 28 years
- Location: Islamabad
- Contract Period: 3 years (extendable), with a 6-month probation period
🎓 Eligibility Criteria:
- Education: Graduation from a recognized university
Experience:
- Minimum 3 years in a call center or customer service role
- Prior experience in billing inquiries, troubleshooting, and technical support is preferred.
🛠️ Required Skills & Competencies:
- Strong interpersonal and communication skills
- Ability to handle customer complaints through calls and emails
- Efficient in active listening and resolving queries
- Skilled in MS Office, VICIDIAL, or other call center software
- Fast typing speed and ability to multi-task effectively
- Exhibits empathy, patience, and professionalism under pressure
- Willingness to work in shifts (24/7 rotational support)
📋 Terms and Conditions:
- Appointment is contract-based for 3 years (extendable).
- Management reserves the right to reject any application without explanation.
- Only shortlisted candidates will be contacted.
- False information will result in disqualification.
- Age relaxation of 5 years is already included in the upper age limit.
- Candidates must present medical fitness and character certificates upon final selection.
- Government/semi-government employees must submit a No Objection Certificate (NOC).
- No TA/DA will be provided.
- HEC-attested degrees are mandatory.
- Females, minorities, and differently-abled candidates are highly encouraged to apply.
- Personal electronic items are not allowed during interviews/tests.
- Application Deadline: January 19, 2025
- Only online applications will be accepted.
🌐 How to Apply?
- Visit the official NTL careers portal:👉 https://careers.nadra.gov.pk
- Complete the online application form and upload all required documents before the deadline.